Terms and Conditions

HVAC Contract for Services

​Whereas the listed Customer on an invoice and/or quote wishes to retain McKeown’s Heating and Air Services for repairs or service and/or install to their HVAC system, and McKeown’s Heating and Air Services agrees to provide such services in return for payment from the Customer, both parties hereby agree to the following terms of this HVAC contract:

McKeown’s Heating and Air Services shall perform the repairs and/or maintenance and/or install to Customer’s HVAC system:

Customer agrees to pay McKeown’s Heating and Air Services the listed sums on the invoice and/or quote, in accordance with the payment terms of this HVAC contract:

McKeown’s Heating and Air Services agrees to perform only those repair and/or maintenance services and/or install listed in the scope of work in the invoice and/or quote. Any additional work or materials, including but not limited to emergency services and annual maintenance, will require an addendum, and will incur additional costs to the Customer.

Customer agrees not to hold McKeown’s Heating and Air Services liable for loss or damage to real estate or other property, save for cases of McKeown’s Heating and Air Services’s willful misconduct or gross negligence.

​The Customer agrees to pay the full amount listed on the invoice and/or quote at the time that the listed services are performed.

McKeown’s Heating and Air Services is considered an independent contractor under the scope of this HVAC contract.

​The Customer agrees to provide McKeown’s Heating and Air Services service technicians with sufficient access to the property where services are being performed on the date that work is scheduled.

Contract Acceptance

By accepting quotes and/or paying invoices, both McKeown’s Heating and Air Services and Customer agree to enter into this HVAC contract with one another, to act in good faith in dealings with one another, and to uphold the terms of this contract in its entirety.

Notes:

  1. Service Call/Diagnostic Fee is non-refundable. McKeown’s Heating and Air Sevices does give a 90-day call back service at no charge to customers from the date of initial quote/invoice.
  2. Most (but not all) repair parts come with a 1-year manufacturer replacement warranty, manufacturers do not give refunds on parts, therefore McKeown’s Heating and Air Services can not refund customers for repair parts. If a part does not come with a manufactures warranty that info will be in the quote/invoice.
  3. Any cost on any type of freon put into a customer’s HVAC system is non-refundable.
  4.  If you would like to make a dispute you will need to furnish the Invoice Number and Address where work was done.